Job Description - Dispenses and Fits Accurate Prescriptions Dispenses accurate prescriptions and fits spectacles, contact lenses and other optical aids. Refraction, diagnosis and Customer Consultation Perform refraction and diagnosis to meet customers needs. Give advice to patients on: lens types, frames and styling; fit contact lenses and care; use of low vision aids, adjustments and repairs to spectacles. Inventory Management Manage inventory of lenses and range of optical products and give inputs on orders of the same. Reporting Provide regularly, necessary qualitative and quantitative reports to management on sales and stock as well as feedback on customers for their preferences etc. to facilitate decision making. Quality Control and Consultant Ensures quality of eye measurements. Regularly audits fitments and dispensing techniques of Opticians and maintains reports. This role is the point of escalation for Opticians for cases which require higher consultaion.
Education Required - D. Optom / B Optom / M Optom
Experience Required - 0-6 Yrs
Required Skills & Competencies - v Welcome the customer appropriately v Talk about Vision Express- What we have to offer in terms of products and services v Tell customer about Vx- 6 step Eye test which he can undergo for free of cost v Advise customer on what suits and benefits them based on their need v To ensure that delivery is on time and after sales service is prompt v Ensure that back-end processes happen as per schedule v Escalate any unsorted issues/disputes to SM if required
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